Returns & Refunds

Return Policy

We want you to be completely satisfied with your purchase. If you are not satisfied, you may return eligible items within 30 days of delivery for a full refund.

Eligible Items

Items must be:

  • Unused and in original packaging
  • In original condition
  • Accompanied by proof of purchase

How to Return

  1. Log into your account and go to "My Orders"
  2. Select the order containing the item you wish to return
  3. Click "Request Refund"
  4. Fill out the refund request form
  5. Wait for approval from our team

Refund Process

Once your return is approved:

  • We will process your refund within 5-10 business days
  • The refund will be issued to your original payment method
  • You will receive an email confirmation when the refund is processed

Shipping Costs

Original shipping costs are non-refundable unless the return is due to our error or a defective product.

Contact

For questions about returns or refunds, please contact us at contact@startbiz.fr

Last updated: February 13, 2026