Returns & Refunds
Return Policy
We want you to be completely satisfied with your purchase. If you are not satisfied, you may return eligible items within 30 days of delivery for a full refund.
Eligible Items
Items must be:
- Unused and in original packaging
- In original condition
- Accompanied by proof of purchase
How to Return
- Log into your account and go to "My Orders"
- Select the order containing the item you wish to return
- Click "Request Refund"
- Fill out the refund request form
- Wait for approval from our team
Refund Process
Once your return is approved:
- We will process your refund within 5-10 business days
- The refund will be issued to your original payment method
- You will receive an email confirmation when the refund is processed
Shipping Costs
Original shipping costs are non-refundable unless the return is due to our error or a defective product.
Contact
For questions about returns or refunds, please contact us at contact@startbiz.fr
Last updated: February 13, 2026